Privacy Policy

Date of Last Update: July 23, 2025

This Privacy Policy is an electronic record under the Information Technology Act, 2000, and the applicable rules. It is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This electronic document does not require any physical or digital signature.

This Privacy Policy is a legally binding agreement between you (the “user” or “visitor”) and Uyir Unavu (“we”, “us”, “our”). It governs your use of www.uyirunavu.com (“Website”) and explains how we collect, use, and protect your personal and non-personal information.

By using our Website, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree, you must discontinue using the Website.

Contact Information

Business Name: Uyir Unavu Organic Foods
Email: uyirunavuorganicfoods@gmail.com
Phone: +91 80128 73049
Website: https://uyirunavu.com

1. Information We Collect

A. Personal Information

We may collect information that identifies you, including but not limited to:

  • Full name
  • Address
  • Email address
  • Phone number
  • Passwords
  • Date of birth
  • Gender
  • Payment details (Credit/Debit Card, UPI, Net Banking, etc.)
  • Transaction history
  • IP address
  • Device identifiers
  • Social media profile information (if you log in using social platforms)

This data may be collected during registration, purchase, or customer service interactions.

B. Non-Personal Information

Includes analytics and technical data such as:

  • Browser type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring websites
  • Approximate location
  • Device information

2. How We Collect Information

We collect data through:

  • Account registration
  • Purchases and payments
  • Website forms, surveys, and contests
  • Customer support interactions
  • Cookies and tracking technologies
  • Third-party tools such as social media login

3. Use of Information

We may use your information to:

  • Process orders and payments
  • Deliver products/services
  • Provide customer support
  • Send order updates
  • Improve website performance
  • Offer promotions and newsletters (with your consent)
  • Conduct analytics
  • Prevent fraud or misuse
  • Comply with legal requirements

4. Sharing of Information

Your data may be shared with:

  • Internal teams (logistics, customer service, etc.)
  • Payment gateways
  • Delivery partners
  • Cloud hosting providers
  • Legal authorities (when required)
  • Social media platforms (if used for login)

We do NOT sell or rent your personal information for marketing.

5. SMS & OTP Permission

By using our Website, you allow Uyir Unavu to auto-read SMS for the purpose of reading OTPs during login or checkout to ensure fast and secure verification.

6. Data Retention & Security

  • Your data is retained only as long as necessary or legally required.
  • We use encryption, firewalls, and restricted access to protect your data.
  • Your information may be stored outside India as per legal and industry standards.

7. Cookies

We use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Your Rights

You may:

  • Access or update your personal data
  • Withdraw consent
  • Opt-out of marketing messages
  • Request deletion of your information (subject to law)

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

This policy may be updated periodically. Continued use of the Website indicates your acceptance of the updated terms.

11. Grievance Redressal

For any complaints or queries related to data privacy, contact:

Grievance Officer
Uyir Unavu Organic Foods
Email: uyirunavuorganicfoods@gmail.com
Phone: +91 80128 73049